Unified Console "An internal problem occurred" Error

aviator

I have another trouble with UC. When I try localhost:8090 the page returns me "An internal problem occurred" within a white page. I want to use my scenario with the console but I can't. Please help with this issue

voodoorpa

Hello aviator,

This troubleshoot has two solutions which are dependent on each one.

Windows + R -> services > check VooDoo Services that are running or not.
Check [C or D]:\Program Files\VOODOOUC\www\config -> open db file with a text editor and check the Port of Database and Database Credentials -> after Restart all services which are named VooDoo in services application.

Note: In db file which is in the config folder, Port and Credentials should be the same with your Database Credentials and Port Number.

We are waiting for your reply about the issue.

Have a nice day.

aviator

voodoorpa
Thanks for the fast response

My voodoo services are already running. When I check my DB connection port, I realize that the port number is different from my Db Port number. My password and username of db are ok When I changed the port in db file it worked well